CIT Support Portal

Internal Support Portal

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RapidSOS CIT Support Portal

Search the knowledge base, view your profile and assets, manage your apps, and submit support tickets — all in one place.

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Everything You Need

A single portal for all your IT needs — from checking your profile to submitting support tickets.

  • Announcements

    Stay up to date with IT announcements about outages, maintenance windows, and important changes.

  • Your Profile

    View your Okta profile details including department, manager, title, and contact information.

  • Asset Management

    See your assigned hardware — laptops, monitors, peripherals — and report issues directly from the portal.

  • Your Applications

    Browse all apps assigned to your Okta account with direct launch links, and request access to new ones.

  • Jira Tickets

    Submit support requests that automatically create Jira issues for the IT team to track and resolve.

  • Knowledge Base

    Search Confluence and our internal knowledge base for guides, how-tos, and troubleshooting articles.